Refund Policy

Carter Property Management of Raleigh, LLC
DBA: Carter’s Property Management
4242 Six Forks Rd, Suite 1550
Raleigh, NC 27609
Phone: (984) 202-8256
Email: help@cartersmgmt.com

Carter’s Property Management values transparency and fairness in all rental transactions. This Refund Policy explains our practices regarding rent payments and security deposits.

Rent Payments
All rent payments are non-refundable once paid.

Security Deposits
Security deposits may be refundable in full or in part, in accordance with the lease agreement and North Carolina state law. Deductions may be made for unpaid rent, cleaning, repairs for damages beyond normal wear and tear, or other lease violations.

Requesting a Refund
Questions regarding security deposit refunds can be directed to Carter’s Property Management by phone at (984) 202-8256 or by email at help@cartersmgmt.com.